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ITS at UTB/TSC provides a broad range of services in a distinct academic environment to support teaching and learning, scholarship and research, and the administrative and business operations of the University. Its primary mission is to provide the infrastructure and support necessary to enable the University community to use information technology effectively to facilitate the institutional mission “to provide accessible, affordable, postsecondary education of high quality, to conduct research which expands knowledge and to present programs of continuing education, public service, and cultural value to meet the needs of the community.
ITS Goals and Performance Indicator
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Goal 1: To expand knowledge through research.
- Strategic Direction 1.1: Improve infrastructure for research.
- Strategic Direction 1.2: Improve compliance and oversight of research.
- Strategic Direction 1.3: Increase external funding.
- Strategic Direction 1.4: Increase faculty productivity.
- Strategic Direction 1.5: Develop more research based programs.
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Performance Indicators
Strategic Direction 1.1: Improve infrastructure for research.
- (ITS) Increase information technology resources in support of research activities including the library collection, Internet bandwidth, e-storage, and back-ups.
Strategic Direction 1.2: Improve compliance and oversight of research.
Strategic Direction 1.3: Increase external funding.
Strategic Direction 1.4: Increase faculty productivity.
Strategic Direction 1.5: Develop more research based programs.
Goal 2: To promote excellence in teaching and learning.
- Strategic Direction 2.1: Attract and retain highly qualified faculty and staff.
- Strategic Direction 2.2: Increase opportunities for professional development.
- Strategic Direction 2.3: Assess learning outcomes for continued excellence.
- Strategic Direction 2.4: Seek accreditation for programs where appropriate.
- Strategic Direction 2.5: Develop and implement innovative learning programs.
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Performance Indicators
Strategic Direction 2.1: Attract and retain highly qualified faculty and staff.
Strategic Direction 2.2: Increase opportunities for professional development.
Strategic Direction 2.3: Assess learning outcomes for continued excellence.
- (ITS) Implement a standard computer-based outcome assessment tool.
Strategic Direction 2.4: Seek accreditation for programs where appropriate.
Strategic Direction 2.5: Develop and implement innovative learning programs.
- (ITS) Increase utilization of innovative instructional technologies to enhance teaching and learning.
Goal 3: To provide accessible, affordable post-secondary education by eliminating inter-institutional barriers.
- Strategic Direction 3.1: Improve accessibility.
- Strategic Direction 3.2: Maintain affordability.
- Strategic Direction 3.3: Improve efficiency.
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Performance Indicators
Strategic Direction 3.1: Improve accessibility.
Strategic Direction 3.2: Maintain affordability.
Strategic Direction 3.3: Improve efficiency.
- (ITS) Implement a single sign-on system to enable students, faculty, and staff to seamlessly access UT System-wide resources and services.
- (ITS) Increase the Internet bandwidth by 20 Mbps annually to ensure network connectivity and accessibility to online resources.
- (ITS) Implement a new universal email service for all students.
- (ITS) Build infrastructure in Information Technology Services to comply with State mandates and support IT efficiency.
Goal 4: To advance academic and economic development for our region.
- Strategic Direction 4.1: Develop and expand academic and technical programs.
- Strategic Direction 4.2: Develop and expand programs in workforce training and continuing education.
- Strategic Direction 4.3: Promote social and economic development.
- Strategic Direction 4.4: Enrich cultural and community opportunities.
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Performance Indicators
Strategic Direction 4.1: Develop and expand academic and technical programs.
Strategic Direction 4.2: Develop and expand programs in workforce training and continuing education.
Strategic Direction 4.3: Promote social and economic development.
- (ITS) Ensure that the institution’s telecommunication (voice, data, and video) infrastructure will be part of the regional telecommunication infrastructure.
Strategic Direction 4.4: Enrich cultural and community opportunities.
Goal 5: To enhance student success.
- Strategic Direction 5.1: Develop and expand programs to enhance undergraduate and graduate student success.
- Strategic Direction 5.2: Program and build facilities to enhance student success.
- Strategic Direction 5.3: Increase student retention.
- Strategic Direction 5.4: Increase graduation rates.
- Strategic Direction 5.5: Develop and expand P-16 initiatives.
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Performance Indicators
Strategic Direction 5.1: Develop and expand programs to enhance undergraduate and graduate student success.
- (ITS) Increase hourly usage of online tutoring services by 50% annually from the current 800 hours.
- (ITS) Increase the number of recorded courses online by 20% annually from the current 150 to allow students to review courses at their convenience.
Strategic Direction 5.2: Program and build facilities to enhance student success.
- (ITS) Upgrade and maintain older classrooms with multimedia infrastructure.
- (ITS) Upgrade and maintain multi-purpose facilities with comprehensive media capabilities.
Strategic Direction 5.3: Increase student retention.
Strategic Direction 5.4: Increase graduation rates.
Strategic Direction 5.5: Develop and expand P-16 initiatives.
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